Customer Testimonials
Terrible sales department, terrible service department! They don't service the vehicles or check or change fluids before they put them on the lot for sale! Buyer beware! Have the vehicle inspected and check the fluids, make sure all looks well! Look underneath the vehicle for rust and for leaks.
Been to Eddy’s a number of times for my Jeep.
This last time I worked with Tyree in service. He had to step in because the person I was initially working with was no longer there. Unfortunately, that meant the set of shocks I ordered and paid for could not be found. Tyree put the pedal to the metal and found a set and transferred them in so I could get my ride fixed as planned. Getting ready to make the move to Houston and wanted
my “Vin Diesel” ready for the adventure! True was very pleasant and thorough ... Read More DealerRater - Oct 17, 2025
The minute I walked the atmosphere was inviting. Everysaid hello. My salesman Jacob was awesome and explained everything and answered all my questions. If you are looking for a vehicle go see Jacob.
From the moment I walked into Eddy’s CDJR, I could tell this place was different—in the best way. The team was welcoming, professional, and truly cared about making my experience smooth and stress-free. You can feel the positive energy and new leadership throughout the dealership. They listened to what I needed, were honest and upfront, and treated me with respect from start to finish. I left with the perfect vehicle and total confidence in my decision. This is hands down the best car-buying experience I’ve ever had.
Bought a 2017 Lincoln MKZ from this lot after buying the car off the lot realize that the left turn signal was out drove right back into the lot. It took them a week and a half just to order the part and just to fix The light finally got that fixed went back to get my windows tinted from a placeand the back window had water coming into it so the guy that Tinted my windows could not and would not tent the back window, because of water damage and have moisture coming throughtook it back and they fixed it ... Read More DealerRater - Apr 25, 2025
If your planning to buy a used vehicle from Eddy's chysler jeep this is a must read!! I purchased a 2013 jeep grand Cherokee w/ 107,000 , test drove it , ran and looked awesome, First red flag I skipped over was a check engine light (oil pressure switch), talked with salesman Elliott, he agreed to me and my wife and assured me , that they would get it fixed , no big deal. Did paperwork drove it home a couple miles away, noticed then something off , it was at end of business hours so I tool it back it and told them I don'... Read More DealerRater - Aug 11, 2024
Bought a camaro 6 months ago that was already modified put less then 7000 on my car now the lifters and cam are bad and they said its not covered due to being modified the car was modified before the purchase they want 7400 to fix it they should have never sold me the warranty and I would not have bought it if I knew they wouldn't cover it terrible customer service then I asked if they would make it right and trade it in they offered me 19000 6months after I paid 50000 out the door what crooks I would not recommend doing ... Read More DealerRater - Feb 13, 2024
Let me start by saying, I hate car dealers. I hadn't purchased a car for 20 years because I hate the whole process. My opinion has changed drastically with this transaction.
When I first went into Eddy's I was following up because I had looked at a vehicle on the website and the person that was chatting with me invited me to come and look. I was only looking, and was positive I wasn't buying. Jeep had just sent me an email asking me to look at the new models, I loved my 2004, and didn't plan on ... Read More DealerRater - Jan 31, 2024
I bought a vehicle used and the process was very easy and did not take that long. gave a very nice loner car so I can work until vehicle is ready for me recommend Dillon to work with you
I bought a used vehicle it needed work using calm and firm, positive attitude they are working on car gave me a loner car that was very very nice so being calm goes here i would give them a go.
I’d leave them no stars if I could. Beware of this dealer. They sold me an extended warranty and said it had free glass replacement for my wrangler. Well my windshield is cracked and my warranty doesn’t cover glass and doesn’t really cover much for the $3500 price. The finance guy that sold it to me is no longer there. How convenient. I requested for Eddys to cancel the warranty and will no longer do business with them as far as buying cars from them or having any service work done from that place
Chrysler had me take my Jeep to Eddy’s for repair of corrosion on the door hinges. I sure wish I had taken it somewhere (anywhere) else. It’s now been over a month and Eddy’s still has my Jeep for a repair which was supposed to take 3-4 days. Horrible service.
The first problem was them not returning my phone calls to make sure that the repairs were completed and the Jeep delivered to the airport as agreed. The second problem was them not delivering the Jeep to the airport, resulting in my wife, daughter and me being ... Read More DealerRater - Jul 6, 2022
This dealership, the individual workers and all the way up to corporate.. they have completely destroyed my family.
They did illegal, immoral, unethical and just plain awful things to my family. The way corporate treated us was disgusting. We were lied to left and right when we trusted the individuals in corporate who claimed they cared and this was a very serious issue. We tried to cooperate with everything they were telling us and we trusted them. Couldn’t have been more wrong. We were then pawned off on to a random lawyer.. what we went through at the dealership ... Read More DealerRater - May 6, 2022
I went in alone (without my husband) with my two little children and THEY TOOK COMPLETE ADVANTAGE OF ME. The GM, Todd, belittled me in front of his entire staff, while I stood there holding on to my baby’s stroller.. When I started to get teary eyed he called me out and asked ‘why are you so emotional?’.. Everything that could go wrong, did go wrong, and they never once stopped to think about what they were doing. You can read my husband’s review for a more in-depth story. (It’s below mine)
But please, especially women because ... Read More DealerRater - Apr 21, 2022
My wife went in to purchase a '22 Jeep Grand Cherokee with our two children with her. The sales assistant helping her, Elliot, was very courteous, knowledgeable, and respectful. The agreed to a price on her trade-in, signed an agreement, and she proceeded with the purchase. After she got home, she realized her financing terms were incorrect, that they snuck in every single warranty, and that her trade in value was over $5000 low. Assuming it was simply a mistake, she went immediately back and asked for it to be correctly reflected. One of the managers, Jeff, said they'd never give ... Read More DealerRater - Apr 19, 2022
Definitely look over all of you paperwork when purchasing a vehicle. I got screwed on my trade in value. What we agreed to and what they put on the paperwork was not the same. Apparently the finance guy makes commission off of the sales of extended warranty services he will tell you it costs way less than what he actually charges. It's sad that that they are allowed to blatantly lie to you and steal your money. DEFINITELY DO NOT TAKE THEIR WORD FOR IT CHECK ALL OF THE NUMBERS!!!!!!!!
I spoke to Ashley in customer service and never heard back. This is literally my first negative review and my experience couldn’t be any worse. I paid a deposit for a brand new truck and received photos of it being delivered. I sold my car that weekend expecting to pickup my new truck. I get a call 3 days later telling me there is damage and excessive mileage on the brand new car. I received no photos or an alternative. I’m stuck looking for another car now.
Very disappointed. 1st experience fine. 2nd experience told they dont do oil changes for walk ins on saturday but they do. 3rd experience look at door lock but no part to fix it and took 6 hours. 4th experience no call back to let me know when the part came in. 5th experience took the car back for warranty door lock and they said it would be 2 hours became an 24 hour job. 6th experience Anytime I called waited on hold for 20 plus minutes to figure out if the car was done or when I should pick it up. Would never recommend.
Very dissapointed in chrysler engineering. They want to flush brake system every 20,000 miles, and charge over 100 dollars to do it. Poor engineering.
Do not buy a Vehicle from Rick. He will lie to you about a price then get you to show up then show you a price that is sky high. Did not disclose that there were damages to the vehicle. I do not recommend this dealership.
Sucks when you set up an appointment for a oil change and find out it’s just a drop off time. What’s the point of setting up a time if I can drop it off at any time. Never use this place again. Remember people is just a drop off time not a scheduled appointment. You will probably end up setting there all day.
On June the 2nd I took my soon to buy him a new vehicle,.Terry was our sales person, after deciding on the vehicle we decided to go ahead and purchase it, I was going to cosigned for him but decided instead for him to do it on his own. I agree to $1500 down payment, he singed the paperwork (contracts) they put a 60 day temporary tag. some time later they ask for additional money down which I agree to an addition $1000 for a total of $2500 down payment. On June the 16th they called and said we needed to bring the ... Read More DealerRater - Jul 31, 2020
SIMPLY TERRIBLE!!!... I went there looking for help trying to trade my cars and getting lower payments... made me sign a contract.. where the payment was higher...Now I have to surrender the cars and claim Chapter 13. I don’t know how can this people are able to sleep at night.
They are pushy and talked me into a new van without the options I wanted. Manipulative, dishonest and will not give you the deal they offer.
Scheduled a test drive. Never owned a Jeep and was interested to see if I would fit
Had a test drive and said thanks. Oh no you must give us a chance to sell. They don't even have the vehicle I am interested in,,in stock. Pushy sales people. I say I'm not interested but would be interested in the place. Beligerent, pushy sales manager insists I need to give them my social and the payoff on my car before they can give me a price. I don't see how either one of those things could change ... Read More DealerRater - Apr 23, 2020
Worst Jeep service performed by a new car dealer in my entire life after having a dozen cars. Came in for a preventative maintenance differential gear oil change and got taken to the cleaners with repairs done on things that never had a problem before they touched the vehicle. Axle seal change in front and rear .. oil pan gasket change ($650) .. then six weeks later the radiator fails supposedly ( felt like sabotage) then after that water pump fails .. the vehicle had been driven all over the country and never off-road .. never a problem till they touched it .. $5300 later I’m still ... Read More DealerRater - Feb 26, 2020
Cal, called me on a Sunday to let me know he would be happy to help me! First thing Monday morning he contacted me again. He answered al my questions, sent me lots of pictures and even delivered the car to my door, two hours away. He let me test drive it and then we signed papers! I couldn’t have been more pleased with him or the dealership! Thank you so much! Will share with anyone I know that is car shopping! Thanks so much! Melissa Bangs
We bought 2 vehicles on the same day, this was done around mid November, (our sales man was nice), We received the title in the mail for one of our cars a month later. We decided to call on the other title to see why we haven't received it, so my husband calls and they tell him it would take 6 to 8 weeks, he tells them that it's been about that long already, then a sales men that answered the phone told him to call back and check on it on the 59th day,..... What type of customer service is ... Read More DealerRater - Jan 2, 2020
Warning to all females, Eddy's lives in the past where they think they can sell a young female a car by being complete jerks.
I just had a baby and so I had to go look for a new car by myself as my husband was at home with the baby. The sales team were very nice and helpful. However, when I actually found a car I was interested in, the finance guy came to the table with the numbers and then refused to work with me at all. I told him I couldn't buy the car today, ... Read More DealerRater - Oct 20, 2019
great experience and service was excellent whitney in sales was very helpful and tony was a pleasure service was thorough and very quick and the waiting area is very comfortable
My husband and I showed up on time to test drive the vehicle we were to look at, after driving an hour and half to get there. They told us the gal was not there nor was the vehicle! The first guy said it was out for in inspection, the second guy said it was in for some maintenance. This vehicle we were to look at was sitting on their lot for 45 days!!!! Why wasn't this done sooner????? If they knew the vehicle was not there, they could of called and saved us the trip!!!!! We would not send ... Read More DealerRater - Oct 1, 2017
This was the best experience i have ever had buying a car, salesman Joe was there from start to finish and got us in a very nice car,he is very friendly with a caring personality, as well jamel worked hard for the best price an payments to fit our budget, i highly recommend Eddies for your next vehicle purchase.
I have known Joe for most of my 50 years and he is curteous to others and polite. Honesty is one of his greatest assets
If your looking for a car come here.And ask for Monte Manjeot2.Very friendly. Great Sale Person! Not a pushy salesman. He will get the car you want!
Had a check engine light for a code I had fixed in another state. I brought it in and had some warranty work that needed to be installed that I had tried to get done local in GA, but it was going to take 2 weeks for them to get to it. They were able to get the warranty work done in less than 2 hours and it cleared the engine code so I could travel safely back to GA without any problems. I'm am very grateful and thankful for the team that was able to get my vehicle in and ... Read More DealerRater - Jan 4, 2017
Good experience with the second jeep and a great deal.also I wich a merry Christmas to everybody there especially the young girl that took care of us from the very beginning thank you.
A big thank you to the service department for all their help and assistance during my recent visit to the shop for service on my 2006 Dodge Dakota.
Khalid was very patient with me and Helped with my service experance with Eddys. Thank you for your great costumer servce. Thank you for everything.
Took a while to get the problem fixed but it's fixed now, had a fun rental car to drive while mine was being fixed. Rami was on top of it the whole time.
Finance guy followed me out of the building to tell me again not to refinance for a least a year or I would pay penalties. That's untrue and illegal!! What happens is that they lose their kickback. I've called 8 times to talk to their finance department about it. Conveniently no one is ever available. Eddys business ethics are pathetic. Multiple promises for call back or resolution but nothing.
Rami, in service, takes care of his customers, listens to what you are having an issue with and takes notes to add to the ticket, wish we had a few more of him around, life might not be as frustrating in trying to get things done
The Dodge Ram I purchased from Eddys cdjr had a motor issue and they promptly figured out the issue let me know what was going on and fixed it within a week. They did a great job.
Impressed with fast service and friendly atmosphere. The service center waiting area offered free sofas/coffee but could have been better with a TV or free WiFi.
I had a ticking sound in my engine. Khalid diagnosed it right away. He than checked for other warranty or recall items. Khalid got me scheduled to fix everything ASAP. It took only 1 1/2 days to get it done I was very impressed with everyone's knowledge and courtesy. I picked up my truck and it runs great
They were polite and fast. They would be my 1st choice if anything were to go wrong with my van again I highly recommend them for service work
BUYERS BEWARE!!! I bought a new jeep 4 months ago from these people and it has been broken down 50% of the time. They are complete sneaks you better know what manufacturers rebates are being offered before you go or they will not give them to you. I had to fight just to get the Jeep manufacturers rebates. I will try to upload a picture of my keys in the near future I was sold a 2015 jeep and on the keys it's clearly labeled 2016. The keys, sale's staff and all the literature said 2016. Buyer's beware!
It was a excellent experience I was well taken care of from the beginning to the end of service and the employees did a great job on my car will continue to do business with
Khalid was an amazing help and a pleasure to work with. He was the primary reason I had a great experience and the main reason I'll be back!
I had new tires installed while a sale was going on. I felt like it was a good deal after looking at online prices. They were friendly and did a good job.
Fast check in and out the door when leaving the fruck for service. Khalid Barakeh was very helpful and great to work with. To date my Truch has been ready when promised with great work done as expected.
Rami has helped me with all my service needs throughout both vehicles I've purchased. Very well educated and professional. Would be highly likely to recommend him and his team for any future service needs.
For great car buying & service. Very happy with the sales people & service took care of my needs. The ladies are looking out for me after the sale to remind me of upcoming services and of any safety recalls.
I called in the morning, they scheduled me that same morning, gave me a ride back to my work and called me that afternoon when the job was completed. Kieth was very professional.
The service call took approximately 45 minutes. The car was washed after service was completed. All service personnel were considerate and knowledgeable. Waiting area was very clean.
khalid is d best!!!... Very friendly, professional n very attentive to d questions I had. I had questions regarding my Nav system, first he ck to see if there were a recall or if anything needed upgraded. Very good customer service!
The sales staff is great and helpful. Leon was very knowledgeable and super friendly. Everything went very smooth and I would but from eddy's again
2010 Dodge Journey, towed in on Monday, followed up on Wednesday. They said they didnt have it. After a game of phone tag between tow service and Eddys. Keith said he would go look for it. Called back and said there was one on the back lot but not a red one. We drove there and it took about a minute to find it. It was parked where anyone could see it, in a row with others. This makes lie number 2. Gave them til Monday. Keith said it was the TIPM and starter relay. This didnt sound right to me bevause ... Read More DealerRater - Aug 26, 2016
I spotted the car I wanted online at Eddy's. They called and we started chatting... I live far away and this was done so easily. They even delivered the car for me to test drive. I was treated fairly.
Found a jeep online and after asking questions through email set up a test drive. Alexis was quick to respond through the website and had everything ready to go when we arrived. Pete helped us out and we had no pressure to buy but really fell in love with our jeep. We got a great trade in deal and love the jeep
The salesman Cristian Rivera was really professional both times I've bought vehicles from him. Made the process really easy and understanding. Explained everything well. Overall great attitude.
I had a great salesman, he was really patient and kind! The management is awesome and very involved ! Will Forsure send friends in to buy!
This was a simple one-stop car shopping experience. After 20 years of car buying I finally found a dealership I will eagerly return to.
Eddie was very knowledgeable and considerate when assisting me with my search for a vehicle. Not pushy and listened to what I was looking for! Thank you Eddie!
I'll start with the good since that was better than most places I've been. Upon contacting them that I was interested in a truck, I was quickly contacted back by phone and text by my rep Greg Stone. Shopping around with him was like chatting with an old friend. He was a great service. The explained what I wanted and got just about everything I requested. They offered top dollar for my Camaro trade in, which I didn't hesitate to accept. This was great. They were pretty close to the best offer for my car that I ... Read More DealerRater - Apr 8, 2016
Typical high pressure salesmen tactics, more worried about there commision than anything else. Our salesman would never give us a direct answer on anything we asked, he always needed to go into the secret room to ask someone. We worked on a deal for 3 days with these guys and every time they had an excuse why we couldn't drive car home that day then would get a call telling us they needed more info from us. Finally on 4th day they wanted more money down than originally agreed upon. Finally just told them to forget about it. Cars were ... Read More DealerRater - Mar 3, 2016
The staff was friendly and knowledgeable and followed up to make sure we didn't have any questions. The actual buying process was quick and efficient.
I purchased a ram from eddys. I got the exact truck I wanted and the salesman was the best. Leon Edwards. Really nice place to go.
Service was timely and problem areas with auto were explained for future work. Time waiting for car was very minimal good job. I will return for skewed your service
Beat the competitors price and very fun different environment. I loved the dealership and how they beat the price of the competition here in Wichita.
Worst dealership I have done business with during my 30+ years of Chrysler ownership. I recently received a bill from Hertz because they failed to pay for a rental provided to me as a loaner this summer when I was having some significant repairs completed. I went in person and ask that the bill be paid that day and that I receive a written confirmation. Still waiting... If you live in the Wichita area, DO NOT do business with this dealership!!!! Go east on Kellogg. You'll find another Chrysler dealer that delivers on its five star rating.
They kept my car for over a month costing me a small fortune for the rental because some of them don't want to do their job, when we got it back several items were STOLEN. They lied to us about what they did and even though my car should have been totaled due to water damage we are now stuck with an extremely tempermental Jeep which is like having no Jeep at all. These boys are crooked.
On June 28th my boyfriend and I came to eddy's Chrysler dodge jeep to look at a 2012 Chrysler 300 srt8 with 90,000 miles that was listed for about 30,000. At the time he owned a 2015 ford fusion and was possibly wanting to trade it in. The dealer informed us that it would be a good trade in because the ford fusion value goes down pretty fast and that the Chrysler had kept its value. My boyfriend had owed about 28,428 on the fusion and only had 1,600 miles. It was still in new condition. I asked about negative equity and the dealer explained that ... Read More DealerRater - Sep 18, 2015
A bunch of SNAKES. If you're wanting to work with honest, professional salesmen; RUN. A lot of young arrogant, unprofessional people who have no consideration toward customers. Very bad costumer service. All of the employees probably reflect on the General Manager there, Jake St. John. I will never understand how someone like that is in charge of managing a dealership. It will make you not even want to purchase a new vehicle anymore, and suck the fun and trust out of everything. I called multiple times trying to get through to the owner (with no such luck of course) ... Read More DealerRater - Aug 19, 2015
I went there to test drive a vehicle . The dealer kept telling me they were not pushy and that he understood I just wanted to test drive.He was very nice and helpful until the after test drive was over. That's when the pushiness started. I had told him multiple times that I was just there to test drive and was not looking to buy or lease just yet. He went ahead and ran the numbers (because I wanted to see what they were looking to get for the car) and then tried to get me to buy. After ... Read More DealerRater - Jul 30, 2015
I went there today to look at a Dodge Hellicat. I was told they were selling it $25,000 over the sticker price. What a crooked dealership. I left and will never go there again.
I had some financing issues and was lured in with the "oh we can do it" garbage. After them NOT returning phone calls and me calling multiple times and getting the run around I finally gave up. I am a big girl and I can handle being told no. What I can't handle is unprofessionalism and getting the run around and wasting my time. I wouldn't buy from them now if they gave it to me for 5 bucks!!!
We tried to buy a new Durango from them; we put a deposit down for them to bring one in. After them pushing back the date of delivery (it was a dealer trade, supposedly) several times, I began to wonder if there really WAS a new vehicle coming to us, so I looked around online and found one closer to home and told them to get that one. It was at this point during my own research where I learned of, and requested the one with, the Tow Package. See below:
(As a note of honesty, I did change our ... Read More DealerRater - Oct 26, 2014
I took my truck in for a warranty repair. They certainly understand the surprise and delight the customer aspect as when I picked the truck up it had been washed and vacuumed. It was pretty dirty when dropped off so this was way above expectation. So this is a two thumbs up and 5 starts. Plus the warranty repair fixed the issue.
As soon as we arrived to the Dealership we were greeted by our sales associate Patrick Davis. Patrick was like a breath of fresh air compared to some of the other car lots we visited earlier that day. He was very polite and made my wife and I feel very comfortable...even after a couple of previous bad experiences we had earlier that day car shopping.
We found out towards the end of our car buying experience that Patrick was a newer car salesman, but we would have never known if he had not told us. Eddy's Chrysler Dodge ... Read More DealerRater - Aug 13, 2014
They have never done the right thing up front. There is no such thing as “service” there. They do the bare minimum and count on people being busy and giving up before they are forced to do the right thing. I feel sorry for anyone who is unfortunate enough to do business with Eddys Chrysler. I firmly believe that anyone who thinks they’ve had a positive experience here simply didn’t catch whatever sketchy injustice was committed against them. The list of grievances is so long, I’ll try to keep the details out and give you a concise ... Read More DealerRater - Jun 23, 2014
Terrible dealership! STAY AWAY!!! I nogiated a deal with this dealership on a brand new 2014 Durango. They didnt have the one I wanted on their lot so they ordered one from another dealership. Two days before the vehicle was supposed to show up I called to check the progress on it and it took me a whole day to get a in touch with their new car manager. Finally when I got in touch with him he said the Durango we agreed on was sold and they took the liberty to order a different one unkonwn to me. I asked ... Read More DealerRater - Feb 12, 2014
Mike went the "extra 2 miles" on this one , my 2013 Ram was having gas millage issues after the onboard computer was flashed, they could not find the problem.
John was very attentive, trying very hard to trace down the problem. Listened carefully to me about my difficulties with the Dodge and its starting problems.
Came in hour before closing and Lindsey in service office and Carey in service said they would diagnose the battery problem right then to prevent a trip back. Very professional, nice and did everything they could to take care of me and get the truck back on the road. Even stayed late to finish work on truck. Also fixed broken tie rod on truck for recall on Christmas eve and got truck back to me. Ecstatic with level of service. They have bent over backwards to take care of the problems and even had to argue with Chrysler to get ... Read More DealerRater - Dec 27, 2013
I am very satisfied with the help that I received. there was not hassle with anything, and it was finally nice to get good help for once. Other places just don't seem to help people out as well, and I thank you guys for that!
Service was great. I found a military discount and they were happy to accommodate the discount. There was no pressure to purchase any extra services.
Thank you for a great visit and service. Ladies at desk were very friendly and customer-oriented. Cary Garrison provided great communication to the customer during the servicing event. Cary also provided excellent servicing information to consider on next visit.
Service dept is excellent! Addressed all my needs with great attitude. The girls cashing me out were great also! This is my second car I have purchased from you guys and would not go anywhere else.
All service was great. No problem at all. Would recommend your dealership to everybody. I have had contact with your company before years ago. It was good.
The people working in the service area have always been great and very infromative in keeping my vehicle current per the warranty. Enjoyable experience!! Will continue to do business with teh dealership in the future
Stevens has gone to extraordinary measures to help me with service dates, times and "emergency service" needs. They are friendly and never seem to be placating to my concerns. That means a lot to me. I found Stevens in 2011, after basically being told by another dealership they were not going to deal with me on my trade in, and to just "go on down the road" if I was offered the price I wanted. I went to Stevens and bought 2 cars, a new Jeep Grand Cherokee 2011 and a new Challenger, all because they worked with me ... Read More DealerRater - Oct 11, 2013
We visited Steven Chrysler to purchase a car for a college student. His previous car had been totaled by flood water.
Our price ceiling was very low. Aaron was our salesman. He was very helpful and treated us as well as if we had been looking for a new, expensive vehicle. Aaron drove us around the lot looking at vehicles nearest our price range. When we selected one to test drive, he allowed us to thoroughly look it over and take our time. When we made a rather low offer, he courteously submitted it. When it is time to shop ... Read More DealerRater - Sep 11, 2013
Very friendly and helpful. He greeted my promptly and was willing to listen to what I wanted and found a car that met my needs, not just try to sell me a car.
EVERYIME I have visited Steven Chrysler, I have had a positive experience. Ryan Pate helped me purchase a new Dodge. He was very professional and understanding of my wants and needs and made the process very easy. I would recommend Ryan and Steven Chrysler to all my friends and family!!
I was greeted at once, received service at once,. problem was found and repaired in a day without my having an appointment. They were kind enough to run me back to my son's house to wait while they worked on my van. Had me on my way out of town by 5;15.
Went in to purchase a new Journey. We found the one we wanted and agreed to purchase, we noticed the floor mats were missing and were told that they would be supplied but would have to be orderd. We followed up to make sure they were orderd and Matt informed us that he would call when they came in. After countless attempts and several months, I am still without the mats. Matt has done nothing to resolve the issue and keeps putting us off.
Deal was not really a deal, simply MSRP plus some BS protection pacakage to the tune ... Read More DealerRater - Mar 17, 2013
